Privacy policy

• Visitors to our marketing website (including contact and school registration forms).
• Users of the EduPrime AI application: administrators, teachers, staff, students, parents, and other roles invited by a school.
• Platform operators who manage tenant onboarding and support for multiple schools.

Website and sales inquiries. When you submit our contact form, we collect your name, email address, organization (optional), message content, and technical data such as IP address for abuse prevention. Messages are stored securely for our platform team to respond.

School registration requests. If you request to open a school tenant, we collect administrator contact details, school name, and related information needed to review and provision your workspace.

Account and profile data. For product users we process names, email addresses, phone numbers, roles, login credentials (stored in hashed form), school affiliation, and profile fields your institution enters (for example job title, qualifications, or class assignments).

Student and family data. Schools may store academic and administrative records, including enrollment, attendance, grades, timetables, fees, parent or guardian contact details, and optional photographs. The categories depend on how each institution configures and uses the product.

Communications. We process in-app messages sent between users at a school, optional email delivery when your school connects Gmail, and system notifications related to accounts and security.

Usage and technical data. We collect logs needed to operate and secure the service, such as authentication events, API requests, device/browser type, and error diagnostics. We use cookies and similar technologies for session management and security on the web application.

• Provide, maintain, and improve the EduPrime AI platform and website.
• Authenticate users, enforce role-based access, and protect against fraud or abuse.
• Enable features your school enables, such as bulk import, report cards, fees, and messaging.
• Send transactional messages (for example password reset, welcome credentials, or in-app notices).
• Respond to contact and registration requests and provide customer support.
• Comply with law, enforce our terms, and protect the rights and safety of users and the public.

We do not sell personal information. We do not use student data for targeted advertising.

Depending on your location, we rely on one or more of the following: performance of a contract with your institution or with you; legitimate interests in operating and securing our services; compliance with legal obligations; and, where required, consent (for example optional marketing follow-up or connecting a third-party email account).

Your institution. Administrators at your school control most product data. They decide which users are invited, what modules are used, and how long records are kept according to school policy.

Google Gmail (optional).If a school administrator connects Gmail, we access and send email only as authorized through Google's OAuth consent screen, to deliver school-related messages (such as credentials or announcements). Schools can disconnect Gmail at any time. Google's use of data is also governed by Google's Privacy Policy.

Service providers. We use infrastructure and tooling providers (for example hosting, database, and email delivery) that process data on our behalf under contractual safeguards. A current list of categories is available on request.

We retain information for as long as needed to provide the service, meet legal requirements, resolve disputes, and enforce agreements. Schools may delete or export data according to product capabilities and their own policies. In-app school messages may be retained for a configurable period set by the service (for example up to two years unless deleted earlier). Marketing contact submissions are kept for a reasonable period to handle inquiries and maintain records.

We use administrative, technical, and organizational measures designed to protect information, including encryption in transit, access controls, password hashing, and role-based permissions. No method of transmission or storage is completely secure; please use strong passwords and report suspected incidents promptly.

We may process and store information in countries other than where you live. When we transfer data internationally, we use appropriate safeguards required by applicable law, such as standard contractual clauses where relevant.

The product is designed for use by schools that are responsible for complying with laws applicable to student information (such as FERPA in the United States or local education privacy rules). We process student data only as directed by the school. Parents and students should contact their school for questions about records held in EduPrime AI.

Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal information, or to object to certain processing. Product users should contact their school administrator first for data held in the school workspace. You may also contact us at the address below. We may need to verify your identity and coordinate with your institution where they control the data.

You can sign out of the application at any time. Schools can deactivate accounts and remove data subject to administrator permissions.

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. Material changes may be communicated through the product or by email where appropriate.

For privacy questions, requests, or complaints, contact us at info.eduprimeai@gmail.com or use our contact form. You may also have the right to lodge a complaint with a supervisory authority in your country of residence.